Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. This document complements our Privacy Policy and Terms of Service, providing detailed information about the types of cookies we deploy and your rights regarding their usage. Last updated: January 28, 2026
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognise your device and remember certain information about your preferences or past actions. Cookies enable us to provide you with a personalised gaming experience and ensure our platform operates efficiently. Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions in tracking user behaviour and preferences.
Our gaming platform relies on cookies to deliver essential services including account authentication, game performance optimisation, and security monitoring. These technologies are fundamental to modern online casino operations and help us maintain the high standards of service expected by Australian players.
Types of Cookies We Use
We utilise several categories of cookies to support different aspects of our gaming platform:
- Essential Cookies: Required for basic website functionality, user authentication, and security measures
- Performance Cookies: Monitor site performance, loading times, and technical issues to optimise user experience
- Functionality Cookies: Remember user preferences, language settings, and customised gaming configurations
- Analytics Cookies: Collect anonymised data about user behaviour, popular games, and platform usage patterns
- Marketing Cookies: Track promotional campaign effectiveness and deliver targeted offers based on gaming preferences
- Third-Party Cookies: Placed by external service providers for payment processing, customer support, and regulatory compliance
Purpose and Legal Basis
Our cookie usage serves legitimate business interests while complying with Australian privacy legislation. We process cookie data to enhance gaming security, prevent fraud, and ensure responsible gambling measures are effectively implemented. Essential cookies operate under the legal basis of contractual necessity, as they enable us to provide the gaming services you have requested.
Analytics and marketing cookies rely on your consent, which you can withdraw at any time through our cookie preference centre. We also use cookies to comply with Australian regulatory requirements, including age verification, anti-money laundering protocols, and responsible gambling obligations under the Interactive Gambling Act 2001.
Data Collection and Processing
Cookies collect various types of information including IP addresses, device identifiers, browser specifications, and gaming activity data. This information helps us understand player behaviour, identify technical issues, and improve our gaming offerings. We process this data in accordance with the Australian Privacy Act 1988 and implement appropriate security measures to protect your information.
Gaming-specific data collected through cookies includes session duration, game preferences, betting patterns, and deposit history. This information enables us to provide personalised gaming recommendations, implement responsible gambling tools, and ensure compliance with Australian gambling regulations.
Third-Party Cookies and Partners
Our platform integrates with trusted third-party service providers who may place their own cookies on your device. These partners include payment processors, game developers, customer support platforms, and analytics providers. Each third-party partner operates under strict contractual agreements that ensure compliance with Australian privacy standards and responsible data handling practices.
We regularly audit our third-party relationships to ensure ongoing compliance with privacy requirements and maintain transparency about data sharing practices. These partnerships enable us to offer comprehensive gaming services while maintaining the security and reliability expected by Australian players.
Cookie Management and Control
You have significant control over cookie usage on our platform. Our cookie preference centre allows you to customise your cookie settings, accepting or rejecting specific categories while maintaining essential functionality. You can access these controls through your account settings or the cookie banner displayed during your first visit.
Browser-level cookie management is also available through the following methods:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Data Retention and Storage
Cookie retention periods vary depending on their purpose and type. Session cookies expire when you close your browser, while persistent cookies may remain for periods ranging from 30 days to 2 years. We regularly review and purge expired cookie data to minimise data retention and protect your privacy.
Gaming-related cookies that support responsible gambling measures and regulatory compliance may be retained for longer periods as required by Australian law. We maintain detailed records of cookie usage and retention schedules to ensure transparency and regulatory compliance.
Your Rights and Contact Information
Under Australian privacy law, you have rights regarding cookie data including access, correction, and deletion requests. You may also withdraw consent for non-essential cookies at any time without affecting your ability to use our gaming services. We provide clear mechanisms for exercising these rights through your account dashboard or customer support channels.
If you have concerns about our cookie practices or wish to exercise your privacy rights, please contact our Privacy Officer through the designated support channels. We commit to responding to privacy inquiries within reasonable timeframes and maintaining transparent communication about our data handling practices.